Frequently Question Answer

CLIENTS’S FAQs

How does Crafter's Collage work?

Yet to be Answered

How do I find things of my liking on the site?

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How can I contact the artisan/creator?

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What if I have a product specific query? Who will resolve it for me?

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How do get in touch with the artisan regarding the item in the gift box?

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I have received a gift that was purchased from Crafter's Collage and I have a question about the item. How do I contact the artisan?

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What do I do when there is no reply from the artisan about my enquiry?

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Am I secured while using Crafter's Collage?

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When Will My Order Be Dispatched / Delivered?

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How Long Does An Crafter's Collage Order Take?

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How long will it take for you to deliver my order?

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What Payment Methods Does Crafter's Collage Accept?

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How Much Do You Charge For Delivery?

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Seller’s FAQs

How does selling on crafterscollage.com work?

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What is your Commission percentage?

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If I do list my products on crafterscollage.com, will the customer know that they are buying the product from me?

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Can I sell on Crafter's Collage if I don't have a website?

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What information do I need to register as a seller on crafterscollage.com?

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What products can I sell on crafterscollage.com?

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Do you have any listing charges?

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I created my Crafter's Collage Shop and uploaded products too but they are not live yet. Why?

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Do you have any listing charges?

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How will I get to know if I receive any order?

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Can I sell outside my country through crafterscollage.com?

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What are the fees or charges for selling on Crafter's Collage?

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Is invoicing the customer necessary?

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How do I ship an international order?

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Who should I talk to about selling on Crafter's Collage?

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Can I cancel my Crafter's Collage subscription?

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